What to expect during your appointment
In order to provide the exemplary service you are used to in a safe and controlled environment, we ask that you partner with us on these new safety measures.
We are open by appointment only at this time. We will be able to provide you with one-on-one, customized service. Please contact us at 513-621-0620 and press extension 2 to speak with a sales associate to book a time. We do ask that you try to limit the size of your party to the smallest number possible. Ideally we need to know how many people will be attending during your appointment time, as this may affect the overall capacity of the store.
Please cancel your appointment if you do not feel well, have a fever, or have been in contact with anyone in the past 14 days that currently has, or has had Covid-19.
When you arrive for your appointment, please ring the bell for admittance. We are staggering appointment times in an effort to minimize chances for too close interaction.
Upon arriving, please use hand sanitizer. We have a station for you in case you don’t have any.
Please practice six feet of social distancing among all parties. The size of our gallery makes this easy, but we ask that for your safety, and the safety of our staff, all members of your party be aware of this at all times.
We are strongly encouraging you to wear masks or other protective items you feel necessary for a safe interaction environment.
We are escorting guests be to the upper level so we may ensure any impacted areas can be thoroughly cleaned between appointments.